Returns & Exchanges

At Hae Hawaii, we want you to love your island-inspired fashion, but if a piece isn't perfect, we offer easy returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached to qualify for a full refund or exchange.

1

Start Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place your unworn garments in their original packaging, ensuring all Hae Hawaii hangtags and labels are intact.

3

Ship It Back

Print the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing